Volume 3, Issue 1, 2020 SNO ARTICLE TITLE (ISSN 2348-3008) FILE PAGE NO 1 Providing a model for using business intelligence to implement a customer-based management approach Mohammad Foroozmand 1-15 2 Identifying and ranking the factors affecting the promotion of social skills of students with mental disabilities in Tehran Neda Azimi, Farzad Abbasi 16-22 3 4 5 6